Contacts

Customer Service Change department -- Select a department -- Logistics Port Operations Sales Finances USA Import Customer Service Phone (877) 556 6308 and then press 2 Email usa.cmacgmcustomerservice@cma-cgm.com General Import Inquiries usa.cmacgmcustomerservice@cma-cgm.com Import Diversions/COD's usa.importdiversions@cma-cgm.com Delivery Instructions deliveryorders@cma-cgm.com Import Rate Disputes usa.imprates@cma-cgm.com Return of Empty Equipment - Ready for Pick Up! usa.emptynowavailable@cma-cgm.com Import-Services-Easy-Access-June-2011.pdf USA Export Customer Service Phone (877) 556 6308 and then press 1 Email usa.cmacgmcustomerservice@cma-cgm.com General Inquires usa.cmacgmcustomerservice@cma-cgm.com Shipping Instructions and Corrections usa.exportsi@cma-cgm.com or fax (866) 333 4222 Rate Disputes usa.expdisputes@cma-cgm.com Booking Requests usa.exportbookings@cma-cgm.com Export Diversions usa.destinationchange@cma-cgm.com Easy-Access-Export-Services-June-2011.pdf Import and Export Customer Service/Import Premiere/STARS Desk Manager: Misty Palmer Phone (757) 961 2549 Fax (866) 582 7232 Mail usa.mpalmer@cma-cgm.com Import Documentation Manager: Lisa Craft Phone (757) 961 2371 Fax (703) 341 0416 Mail usa.lcraft@cma-cgm.com Export Premiere and specialized (reefer/OOG) Manager : Linda Eastland Phone (757) 961 2396 Fax (866) 708 7803 Mail usa.leastland@cma-cgm.com Export Bookings Manager: Jamie Young Phone (757) 961 2291 Fax Mail usa.jyoung@cma-cgm.com Export Documentation Manager: Michelle Ruby Phone (757) 961 2604 Fax (888) 333 4222 Mail usa.mruby@cma-cgm.com Export Documentation Support Manager: Tiffany Toporek Phone (757) 961 2669 Fax (866) 333 4222 Mail usa.ttoporek@cma-cgm.com Export Director: Don Woods Phone (757) 961 2650 Fax (866) 506 7502 Mail usa.dwoods@cma-cgm.com Vice President Customer Care: Jeanne Wilson Phone (757) 961 2646 Fax (703) 341 8206 Mail usa.jwilson@cma-cgm.com

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