• CUSTOMER ADVISORY

    • jeudi 14 mars 2024

    Dear Customer,    As a result of operational restrictions, CMA CGM will apply an Overweight Surcharge, effective as from April 01 st , 2024.  This surcharge will be applicable to all 20’ units over 18 tons (gross weight) under the following scope:  • Services: SAFRAN and

    Lire
  • CUSTOMER ADVISORY

    • lundi 18 décembre 2023

    Dear Customer, The CMA CGM Group is deeply concerned about the recent attacks on commercial vessels unfolding in the Red Sea region We have been taking, over the past days, increasing prevention measures to ensure the safety of our vessels and their crews navigating these waters. The situation is f

    Lire
  • CUSTOMER ADVISORY

    • lundi 11 décembre 2023

    Dear Customer, In order to keep you duly informed, we communicate, below, the Argentinian charges table, effective as from January 01st, 2024. Notes : 1) *Subject to VAT (IVA) 2) **Mandatory payment on prepaid basis // Cargoes passing via the USA must be charged considering ACD for the USA

    Lire
  • CUSTOMER ADVISORY

    • jeudi 7 décembre 2023

    Dear Customer, Please note that the European Union (EU) has adopted a legislative action plan to reach carbon neutrality through the implementation of the EU Emission Trading System. In this sense, please find below the new applicable CMA CGM EU ETS surcharges rates to be effective as from January

    Lire
  • CUSTOMER ADVISORY

    • mardi 28 novembre 2023

    Dear Customer, In order to keep you duly informed, CMA CGM Argentina would like to reinforce the values applicable for Demurrage and Detention effective as from January 01 st , 2024 (BL date): •Export from Argentina: to be considered as from the release date of empty container. •Import to Argentina

    Lire
  • ADVISORY | Preparing for the EU Emissions Trading System application to shipping

    • jeudi 5 octobre 2023

    Dear valued Customer, Climate change is a global concern that needs to be addressed collectively. At the heart of all commercial exchanges, shipping is required to contribute to the global effort to reduce greenhouse gas emissions and is progressively integrated to regional and international legisl

    Lire
  • CMA CGM Argentina: New Contact Center

    • jeudi 28 septembre 2023

    In order to simplify and optimize your contacts with us, we are pleased to announce that we have set up a new CONTACT CENTER in your local CMA CGM agency. Since 28/AUG/23, your local agency has new telephone numbers that you can dial depending on your request and the service that you would like to

    Lire
  • CUSTOMER ADVISORY

    • jeudi 31 août 2023

    Dear Customer, As a result of the market situation and additional costs we have been facing, CMA CGM will apply a General Rate Increase (GRI) in order to continue maintaining its service quality and protect ECSA exports, applicable to below destinations (BRAZEX service), valid as from October 01 st

    Lire
  • CUSTOMER ADVISORY

    • mercredi 30 août 2023

    Dear Customer, The CMA CGM Group is pleased to inform that new DISPUTE cases are now opened online on our digital platform www.cma-cgm.com In order to automate and streamline the analyses, the new communication channel will also allow you to monitor the status of each DISPUTE handled with CMA CGM.

    Lire
  • Market situation and additional costs

    • mardi 1 août 2023

    Dear Customer, As a result of the market situation and additional costs we have been facing, CMA CGM will apply a General Rate Increase (GRI) in order to continue maintaining its service quality and protect ECSA exports, applicable to below destinations (BRAZEX service), valid as from September 01

    Lire
  • CUSTOMER ADVISORY

    • jeudi 23 mars 2023

    Dear Customer, On the occasion of the Argentinian holiday “Día Nacional de la Memoria por la Verdad y la Justicia”, some of the empty container depots, where CMA CGM operates, will not work as indicated below. In this sense, we suggest you review your schedules for collecting and returning the empt

    Lire
  • CUSTOMER ADVISORY

    • jeudi 2 février 2023

    Dear Customer, In order to keep you duly informed, we communicate, below, the Argentinian charges table, effective as from January 01st, 2023. Notes: 1) Subject to VAT (IVA) 2) Mandatory payment on prepaid basis // Cargoes passing via the USA must be charged considering ACD for the USA

    Lire
  • CUSTOMER ADVISORY

    • mercredi 18 janvier 2023

    Dear Customer, We would like to inform you that, as from January 23rd , 2023, CMA CGM will consider, when processing the drafts, the Payment Place as sent in the Shipping Instruction. Therefore, the differences between Booking and Draft for these items will not be questioned. To speed up the docume

    Lire
  • CUSTOMER ADVISORY

    • lundi 16 janvier 2023

    Estimado cliente, Con el fin de optimizar la liberación de contenedores vacíos, se realizó una actualización de nuestro procedimiento. La confirmación de liberación del contenedor vacío se generará automáticamente y se enviará por correo electrónico , de acuerdo con la continuación:

    Lire
  • Carta de Garantía 2023

    • mercredi 7 décembre 2022

    En nuestra condición de tenedores legítimos de Conocimientos del Embarque frecuentemente emitidos sobre buques por Uds. representados, confirmamos que trasladaremos por nuestra cuenta y riesgo, los contenedores que en cada caso retiremos a los efectos de su desconsolidación. En mi carácter de (indi

    Lire
  • CUSTOMER ADVISORY

    • mercredi 7 décembre 2022

    Dear Customer, In order to keep you duly informed , CMA CGM would like to reinforce the values aplicable for Demurrage and Detention as for Argentina effective as from January 06th, 2022 (BL Date) Client Advisory...

    Lire
  • Notice to Clients - RELEASE ORDER

    • mardi 4 mai 2021

    Dear customers, We update our procedures for RELEASE of EMPTY EQUIPMENT, effective as of: 05/03/2021. From the aforementioned date, when generating your Booking on our website: http://www.cma-cgm.com/local/argentina through CLICK & BOOK, you must Enter the tentative DATE of withdrawal of empty

    Lire
  • ASIA LATAM SERVICES / ASIA – ECSA

    • jeudi 29 avril 2021

    Dear Valued Customer, Please be informed that due to suspicion of COVID-19 on board of MV CMA CGM RODOLPHE on arrival at the port of Santos- Brazil, local authorities have imposed two weeks of sanitary quarantine period to the ship. For schedule recovery reasons, once the vessel will be released, w

    Lire
  • SAFRAN: Cambio de Terminal - Customer Advisory

    • jeudi 22 avril 2021

    Dear customers, We inform you that our service to / from Northern Europe (SAFRAN) will begin to operate in APM-Terminal 4 as detailed below: Last ship operating at TRP terminal: Cap San Antonio ETA BUE 04/26/2021 First vessel operating in terminal APM-Terminal 4: Cap San Artemisio ETA BUE 05/04/202

    Lire
  • SEAS: Terminal Change - Customer Advisory

    • lundi 19 avril 2021

    Dear customers We inform you that due to the termination of BACTSSA's concession contract to operate in the Port of Buenos Aires, our service to / from the Far East (SEAS) will begin to operate in Terminals Rio de la Plata (TRP) as detailed then: Last ship operating at BACTSSA terminal: Switzerland

    Lire