CMA CGM unveils its vision for a digital customer journey and launches CMA CGM eSolutions
Today, the CMA CGM Group, a world leader in shipping and logistics, launches CMA CGM eSolutions, an entirely digital eco-system comprising an online agency and other e-commerce channels such as Electronic Data Interchanges (EDI) and Application Programming Interfaces (API) which allow the digital transmission of relevant information and data between CMA CGM and its customers.
- CMA CGM eSolutions: a 100% digital eco-system
- Development of a new range of features to digitize the customer experience
- A new sales channel offered to customers of the CMA CGM Group
- CMA CGM places customer centricity and digitalization at the center of its strategy